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Online Doctor

The UK's Number 1 Digital Health Service

Superdrug Online Doctor is a remote healthcare service from a name you can trust.

One of the first companies to provide online health services, since 2013 we’ve empowered over 2 million people to manage their own healthcare needs.

We offer medication, treatments and tests, delivered straight to your door, or to one of over 800 Superdrug stores across the UK, or any UK post office.


Superdrug patient representing our mission
Superdrug patient representing our mission

Why Superdrug Online Doctor?

At Superdrug Online Doctor, we’re committed to providing more ways for our patients to access the health services and treatments they need online, without having to make face-to-face appointments.

All assessments can be done online and completed at any time, and orders can be delivered, so you do not need to visit a pharmacy. If it's more convenient, you can collect your order from any Superdrug store or post office.

Our service has an excellent TrustPilot rating but we’re always looking to expand our range of services and improve our healthcare. We’re constantly exploring new ways to provide for our patients, and we welcome feedback on how we can do this better.


Who is Superdrug Online Doctor?

Superdrug Online Doctor is run by Health Bridge Ltd, a team of over 200 members who have provided over 3.5 million online health treatments since the company was founded in 2011.

Superdrug Online Doctor’s clinical team is led by Dr Louisa Draper and is made up of UK-registered doctors, trained in remote healthcare practice. The service they provide is regulated by the Care Quality Commission who also regulate the NHS and other private healthcare organisations.


What can Superdrug Online Doctor do for me?

Superdrug Online Doctor offers remote treatments and testing for over 40 different health conditions.

From symptoms to side effects, we have all the information you need to decide what’s best for you. You just need fill in an online assessment questionnaire and place your order.

All treatment orders are checked by our doctors before they're accepted, to make sure you get the right advice and only medications that are safe for you.

Once your order is approved, it can be sent to you, or to your nearest Superdrug store for collection. All test results are sent to your secure account where you can message our doctors directly at any time, for health advice and support.

What if I want to find out more?

If you have any questions about Superdrug Online Doctor, please see how our service works or our FAQ page.

If you’d like to get in touch our contact page has the details of the best way to reach us.



The latest CQC inspection found this service to be "safe, effective, caring, responsive, and well-led" with a Good rating. This inspection was conducted on 18th April 2019 and the results were published on the 7th June 2019. To find out more about this inspection, please see here.